DELIVERY
John Preston Flowers delivers within a 20 mile radius of Ashbourne Town Centre. Delivery costs are based on the postcode of the recipient.
We can also offer nationwide NEXT DAY DELIVERY in mainland UK
Our delivery service is not available on Sundays and Public Holidays. We reserve the right not to accept orders for delivery over the Christmas period, and at other times as posted on our website, when applicable. Deliveries will be made between 9am and 6pm, unless otherwise arranged and agreed.
Please ensure that correct address and contact details are entered when placing your order. Incorrect information may lead to problems or delays in delivery. Should we encounter any difficulties when delivering we will contact you on the telephone number or at the email address given to notify you. John Preston Flowers will not be held responsible for any order which is not delivered due to incorrect or incomplete information being provided by you at the time of placing the order.
Should there be no one at the delivery address when our driver arrives, a card will be left for the recipient to contact us to arrange redelivery. We will attempt one additional delivery at no extra cost. Should the second delivery fail we will contact you to arrange further delivery, at which time an additional delivery cost would be incurred.
If the bouquet can be left with a neighbour, or alternative instructions have been given by you when placing the order, a card will be left informing the recipient of this.
Flowers that are sent to hotels, hospitals, military bases and offices will be left at a main reception. The signature of the person who receives the order shall be accepted as proof of delivery and fulfilment of the order. For hospital deliveries please ensure that the full name and ward name or number are included.
The delicate nature of the product that we provide means that all products are subject to availability. All flowers are hand picked by our team of creative florists and we reserve the right to substitute a product of equivalent value and quality without notice, should this be necessary.
